Sample 1(Role play: learners’ assuming own identities)This is the first week of school.Please introduce yourself to your fellow classmates and teachers in class.You are talking to them and you could talk about your name, what do you like, where are you from and your home country/town.Learners’ role (who & whom): students, (teacher as moderator)Venue (where): classroomContent (what to talkabout): about oneself, family, home town/country, hobbies
Sample 2(Role play: learners’ assumingown identities)You invite your friends to visit you.Some of them arrived but some of them cannot find the way to your apartment.Some of them call you and please tell them how to go to your place.Learners’ role (who & whom): students, friends, (teacher as observer)Venue (where): on the street, at homeContent (what to talkabout): telling the location
Sample 3 (Role play –assuming fictitious roles)You are a medical doctor in a clinic.With the help of your nurse, you are handling a few pa-tients, who suffer from flu, diarrhea and headache.Learners’ role (who & whom): medical doctor, nurse, patientsVenue (where): in a clinicContent (what to talkabout): medical consultation
Sample 4(Role play –assuming fictitious role)You are taking a taxi and seeing that the taxi driver is going to different direction.You suspect that the taxi driver tries to charge you more money by taking a longer route.You talk with the taxi driver.The taxi driver explains that he does not know the way.At the same time, some po-licemen walk pass and you ask the police to help. Learners’ role (who & whom): student, taxi driver, policeVenue (where): on the streetContent (what to talkabout): talking about the taxi route and complain about the taxi driver
Scenario: Students 1 & 2 both are not feeling well. They go to a nearby hospital to see the doctor. The nurse (played by Student 3) greets them. After waiting for a while they can see the doctor (played by Student 4) and tell the doctor about their situations.
Lesson topic: Complaining in a taxi Scenario: Student 1 is taking a taxi and finds out that the taxi driver is not taking a direct route to the place he/she wants to go but is taking a longer route. Student 1 is complaining to the taxi driver (played by Student 2) and finally a police officer (played by Student 3) comes and handles the issue.
Situation 1: Your classmate always comes late to group meetings and is not helping at all with your group’s presentation. Complain to that classmate.
Situation 2: Your son was supposed to clean his room and take out the trash. He has not done either of these chores. Complain to your son.
Situation 3:Your supervisor has been giving you a lot of extra work and projects, but your coworkers are not busy. Complain to your supervisor.
situation
You have to phone a friend to invite him/her to your birthday party
You have forgotten which page you must read for homework and so have to phone a classmate and ask them
Your friend has fallen from their bike, you must ring their mother to explain what happened
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Part 1. Imagine your neighbor is having a loud party, and it is getting late. You need to sleep and wake up early tomorrow. How would you complain to your neighbor? In English, there are four basic steps for complaining, as shown in this example:Step 1. Greeting: “Hi, I’m your next-door neighbor.”Step 2. Complaint: “It’s pretty loud.”Step 3. Explanation: “I have to work tomorrow.”Step 4. Request: “And I was wondering if you could, maybe, tone it down just a little and not be quite so loud.”Part 2. Now imagine that you want to complain to a server at a restaurant. Can you put the following phrases in order to make a complaint?“Can you take it back?” “I don’t think you have the right order for me.”“Um, excuse me.” “I’m a vegetarian, but you brought me a hamburger.”Step 1. Greeting:____________________________________________________Step 2. Complaint:___________________________________________________Step 3. Explanation:__________________________________________________Step 4. Request:_____________________________________________________
Part 3. Now make your own complaint. Imagine that your classmate always comes late to group meetings and is not helping at all with your group’s presentation. Complain to that classmate.Step 1. Greeting:____________________________________________________Step 2. Complaint:___________________________________________________Step 3. Explanation: __________________________________________________ Step 4. Request:_
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Discourse Completion TaskInstructions: Your classmate always comes late to group meetings and is not helping at all with your group’s presentation. Complain to that classmate and answer his question:You: __________________________________________________________________________________________________________________________Classmate: Are you serious? I think I have done quite a lot. Do the other members of the group agree with you?You:
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Situation Your next-door neighbor is having a loud party.ComplaintMusic too loudRequestTurn it down
You are a teacher, and your student always comes late to class.ComplaintLate to class RequestArrive on timeYou are at a restaurant, and the server brought the wrong order.ComplaintOrdered tea, not coffee RequestA cup of tea
You are a student, and you think you should have gotten a higher grade on your last English presentation. Complaint Low grade on presentation Request Explain why the grade is so low
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Situation: You have an appointment with Professor Morgan Brown today to ask for arecommendation letter for a scholarship for international students from your department.Your professor is meeting with you outside of his/her office hours since you have a class at thattime. Now you’re about to visit your professor. You just enter the professor’soffice.For undergraduate participants: This professor teaches Economy 101 that you’re takingthis semester.For graduate participants: This professor is one of the faculty members in your depart-ment. Although he/she is not your advisor, you’ve known this professor for about one yearand you’re currently taking a course from this professor.Task: You will receive role-play cards that describe what you’re going to tell yourprofessor. Please have a conversation with your professor naturally
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Roleplay card for examinee (“Jessie”)1. After a greeting,ask for a recommendation letterfor the department scholarshipthat you will apply for. The letter is due in one week.2. Respond to what the professor says andtell the professor that you will check withyour department office.3. Inform the professor of two options for providing the letter,by hardcopy or electro-nic submissionthrough a website.Ask for the professor’s preference.Roleplay card for interlocutor (“Professor”)(1R) Respond to the request. Inform the student that you will write the letter and askwhen the due date is, if the student doesn’t tell you. Inform the student that you have aconference next week and you’re leaving tonight. Tell him/her that you will do your bestto submit the letter by the deadline, but ask the student if the letter can be submitted abit late.(3R) Prefer an electronic submission as you will be traveling
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Role Play 1Role AYou are a manager at ABC Company. You will be interviewing someone for a position at the company. Ask this person 5 –10 relevant and pragmatically appropriate interview questions
Role BYou are at a job interview for a position that you are qualified for and would really like to obtain. Answer the interviewer’s questions using pragmatically appropriate language.
Role Play 2Role AYou have been working in your job for 6months now. Your mother in your home country is ill. You need to ask your supervisor for time off work so you can go home to arrange for her to be looked after.
Role B You are a supervisor of a team of six people. One of your employees asks for time off to go home and make arrangements for his/her sick mother to be taken care of. You need to make sure that the employee finishes any current projects and arranges for someone to cover while he/she is gone.
Role A You are working in your profession in which you have been trained. You have received a document, such as an invoice or something relevant to your job, for something you believe has not been delivered or work that has not been done. You need to call the other company and enquire about the situation.
Role BYou receive a phone call from a client who is enquiring about an invoice your company has sent. You will need to ask the client some questions about the document and then tell him/her that you will check and get back tohim/her
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